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Managed VoIP Services - A Support for Business Users

By
Kristen Kiya

Effective communication is the ‘mantra’ behind the success of any endeavour
- business or otherwise. Whether it is an individual or an institution,
there is no substitute for an open channel of dialogue wherein the pressing
issues can be resolved and pending situations dealt with. However, for big
corporations, it seldom becomes rather difficult to manage their
communication infrastructure on their own. And if the infrastructure in
question is VoIP, then the management becomes all the more critical. The
help of qualified professionals are very much required in such conditions.
And this is where the managed VoIP services come in.

The Quality Of Your VOIP Solution Lies With The Weakest Link

By Steve Norris

The most reliable of all VOIP (Voice Over Internet Protocol) solutions will always perform in accordance with the quality of the data connection involved. In determining just how well your proposed VOIP solution will work for you, look no further than your weakest data connection.

Whether you are looking for a hosted VOIP PBX solution, implementing remote IP telephones or Softphones connected to the office via VPN, connecting multiple offices via T-1 or fiber, or just using VOIP telephone service, the common denominator that dictates your quality of voice service is your data connection.Since Voice Over IP is a data protocol, it only makes sense that the quality of your service will be dictated by the strength of your data connection.Your voice conversations require uninterrupted bandwidth of up to 90k each in order to perform with the same quality that has come to be expected from traditional analog or digital phone service. Not having the available bandwidth or uninterrupted bandwidth needed will cause poor results.

State Can’t Collect Fee for VoIP

By Sharla Sikes AbouVoIP.org

At issue: Should VoIP providers be required to pay local fees for providing service? In Nebraska, Vonage recently fought against having to pay into the state’s Universal Service Fund, a fund that subsidizes phone and Internet services for schools, libraries and poor or rural areas.

The Nebraska Public Service Commission was barred from collecting these fees from Vonage. The PSC may appeal the federal court decision. Vonage argued that it provides information, rather than voice, services in order to avoid the fee that all “traditional” phone companies in the state pay. Other phone providers say Vonage should be held to the same requirements as they, while Vonage and other VoIP providers prefer to be classified with cable TV companies—which are not subject to fees.

Vonage had previously won a similar battle in Minnesota against the state’s Public Utilities Commission, and U.S. District Court Judge Laurie Smith Camp ruled similarly in the Nebraska case. Her order barring the PSC from “asserting state jurisdiction over (Vonage) to force them to contribute to the Nebraska Universal Fund” won’t net Vonage any returned funds, since it never paid into the funds, but other VoIP providers did.

“We have had only two inquiries to date from VoIP providers,” Boyle said. “We’ve told them that if they do not intend to pay, that we’ll agree to that, but if they want any refunds, it would be pending the outcome of whatever it is we decide to do.”

Guide to Installing a Hosted PBX Phone SystemH

Article by: The Business VoIP Specialists

Sections in this article

• Summary
• Professional Phone Systems are a Competitive Advantage
• The Benefit of VoIP
• AVAD Technologies Delivers Sophisticated Features
• AVAD Technologies is Easy to Deploy
• Conclusion

Summary

Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. A Hosted VoIP PBX’s delivers enterprise-level phone system functionality, at a affordable price. A hosted PBX phone system will allow your company to save money while improving customer service and employee efficiencies.