Why Do Businesses Pass on VoIP?

By Dan Roberts, Sr Vice President of VoIP Technology with AVAD Technologies

Why is it that some businesses have passed on the opportunity to implement Voice over IP (VoIP) even though VoIP has been proven to be able to deliver significant benefits to the organization. Many businesses have sited fears of potential unforeseen implementation costs, quality issues or possibly putting their network at increased risk.

Research has shown that many companies, both large and small are uncertain about the benefits to their organization that a VoIP telephone system offers. 55 percent of North American and European companies reported that they did not understand the value that a unified communications solution can deliver to their organization.

VoIP should gain greater appreciation under incoming FCC Chair

Under President-elect Barack Obama’s administration, the VoIP market stands to gain a greater appreciation from the federal agency that regulates communications in the United States, a Washington, D.C.-based attorney who’s worked in telecommunications, media and technology for more than 25 years.

Original Article