Content Marketing – Jenny Working Copy
This is an installment in the How a Hosted VoIP Phone System can help small businesses increase profits, boost productivity and improve customer satisfaction
Your Phone System Is An Important Business Tool
Telephones have been an integral part of our lives for the past 70+ years. Other than fire or the invention of the wheel, the invention of the telephone is one of the single most transformative inventions known to man.
Don’t Forget About Your Phone System
Even today with all of the new communications tools like e-mail, Twitter & Facebook, the the telephone is still the most widely used form of communication. Most companies could survive without Twitter & Facebook, but there aren’t many companies that could operate without a telephone system. So why do so many businesses continue to use the phone as if it was just invented?
Improving Your Phone System Improves Profits
Many companies spend a lot of time, money and energy on the latest and greatest technologies and ignore the single most important communications tool used by all of their customers and employees, their company’s phone system.
If your phone system does not allow for efficient interactions between your customers and your sales or support staff, you are probably loosing sales and possibly damaging your company’s reputation. Most of our contact with companies today is over the telephone, when a customer has a poor phone experience with your company, most likely, they will also form a poor opinion of your company reducing the likelyhood of purchasing your product or serivice. To make matters worse, they will probably tell several of their friends and co-workers about the experience they had with your company.
VoIP Has Leveled They Playing Field For Small Businesses
Like most forms of technology, telecommunications has undergone a radical transformation over the past decade. Voice over IP or VoIP is a technology that has leveled the playing field for small businesses. Before VoIP, small businesses had to settle for a basic telephone system because a phone system that had more functionality was prohibitively expensive.
As we discussed earlier, it is extremely expensive to purchase a traditional phone system that has the features you need to create a first class phone experience for your customers. With a Business VoIP phone system, even small businesses can have a phone system with the same features and functions as those used by fortune 500 companies.
I Need Basic Transportation, I Don’t Need A Ferrari!
Most people would drive a Ferrari if they could afford it. Most people say I need basic transportation because they don’t want to admit they can’t afford a Ferrari.
The good news is, a business VoIP phone system is a Ferrari that any business can afford.
Just because you are driving a Ferrari does not mean you are going to win the Indy 500. In order to take full advantage of your new Business VoIP Ferrari, you need to either be an expert in VoIP technology or work with a Business VoIP Provider who can help you take advantage of all the tools in your new VoIP Ferrari.
Otherwise you might as well stick with your old car.
AVAD Technologies is a Business VoIP provider that specializes in helping small business maximize the the benefits of AVAD’s Business VoIP Phone Service.
